FREQUENTLY ASKED QUESTIONS

FAQs

+Why should I choose Hooga?

We launched our red light therapy products because we noticed that most of the panels on the market today are either overpriced or underpowered. We believe that the benefits of red light therapy should be able to be experienced by everyone, not only people who have a lot of money to spend. Our panels are manufactured in an FDA approved facility and are backed by a 2 year warranty. They're high powered in terms of irradiance and low in EMF output, and have cooling fans built in to ensure the device stays cool and safe. Best of all, we don't charge an arm and a leg for our devices because we want to make our devices accessible to more and more people who deserve to experience the benefits of red and near infrared light therapy.

+Which red light device should I choose?

The device that's right for you really depends on your budget and how large of an area you're looking to treat at one time. Truth be told, you can treat everything you need to with our smallest panel, the HG300. With that being said, if you wanted to be more efficient and treat a larger area of your body in the same amount of time, you may stand to benefit from choosing a larger panels.

+How does red light therapy work?

Red light therapy is a non-invasive treatment that delivers natural wavelengths of light to our bodies. When these specific, concentrated wavelengths of light are absorbed by photoreceptors known as cytochrome c-oxidase on our cells, they stimulate the mitochondria within the cells to create more energy which is used to power all necessary functions in our bodies. Best of all, red light therapy treatments are quick, convenient and can be done in the comfort of your home and are now more affordable than ever before. In the past, it was thought that red light therapy could only be achieved using high powered, expensive lasers. In recent years, studies have shown that LEDs are every bit as effective as those expensive, inaccessible lasers. As a result, the benefits of red light therapy are easier to experience now than ever before.

+Is red light therapy safe? Has it been studied?

Red light therapy has been studied extensively and is proven to be effective by thousands of peer-reviewed medical studies and clinical trials. The studies have shown extremely positive results, and an almost total lack of side effects or health risks associated with it. We encourage our customers to do a search on PubMed for peer-reviewed medical studies and clinical trials regarding red and near infrared light therapy.

+How do I figure out the dose that I need?

For skin and topical treatments, the recommended sweet spot of dosing for a given treatment area is roughly between 3 Joules and 10 Joules. For deeper tissues, such as muscles, ligaments, or bone, the sweet spot for a given treatment area is between 10J and 50J of light. Generally speaking, our panels deliver at least 5J of light per minute of use from 6 inches away. If you back up farther away to 12 inches or 18 inches, the amount of time needed in front of the panel may increase but you are also treating a larger area at once. The formula for calculating Joules is: J= (Irradiance At A Given Distance) x (Treatment Time in Seconds) x (.001)

+Why are your device so affordable relative to competitors?

We believe anyone should have access to the benefits of red and near infrared light therapy. We don't spend exorbitant amounts of money on advertising or celebrity endorsements. Instead, we keep our costs low and pass the savings along to our customers. We also eliminate unnecessary features that artificially drive up cost on the panels.

+What is your return policy? What is your warranty?

We offer a full 60 day return period, so you get to try your device out at no risk. We don't charge any restocking fees. If you are not happy with your light for some reason, send it back for a full refund. You will need to pay return shipping, since we offer free shipping on the initial order. Our products come with an automatic 2 year warranty. If your device stops working or suffers some sort of mechanical failure within 2 years of your purchase, just reach out to us with your order number and we'll either replace or repair your device free of charge.

+How do I use my device?

Easy! Just plug it in, turn both switches on, and let the red and near infrared light wavelengths shine on your body for somewhere between 2 and 15 minutes, depending on distance from the panel and your specific goals!

+What is the EMF output of your devices?

All electric devices have some degree of electromagnetic field, due to the nature of their power source. The EMF output of our devices comes in at 0.0 µT at 6" (which is our recommended minimum treatment distance). This means that at 6" and beyond, you are receiving zero EMF exposure when doing a red light therapy treatment with our device.

+Do I need to wear eye protection?

We do recommend wearing eye protection when treating your face, although it may not be necessary. Our devices come with included eye protection goggles.

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+How do your red light therapy devices compare to other companies?

Contact

Hooga Health
2361 S. Commerce Drive
New Berlin, WI 53151

Email: contact@hoogahealth.com