Our products are covered under a manufacturer's warranty for any defects or failures. This warranty starts automatically from the date of purchase—no activation is required.
Please note that the warranty does not cover damage resulting from improper use, dropping, or other forms of misuse.
If you experience any issues with your product, please contact our customer service team for assistance at contact@hoogahealth.com
Please refer to the below warranty periods to see the warranty durations per product.

Open-box HG200, open-box ULTRA360, and open-box PRO300 panels include a 1-year manufacturer’s warranty from the date of purchase.